Payments
Payment Policy
At SuperHeroesBedding, we strive to provide a seamless and secure shopping experience for our customers. Our Payment Policy outlines the accepted methods of payment, processing procedures, billing and invoicing details, refund policy, privacy and security measures, terms and conditions, and contact information.
Payment Methods
We offer two convenient payment methods for purchases made on our website:
- Stripe: Our main payment processor is Stripe, a reputable platform known for secure transactions with major credit cards like Visa, MasterCard, American Express, Diners Club, and JCB. Enjoy the convenience of using your preferred credit card for hassle-free purchases with Stripe.
- Bank Transfer via Zelle: For customers who favor bank transfers, we provide the choice to pay using Zelle. Transfer funds directly from your bank account using Zelle for a seamless payment experience.
Payment Processing
Payments are securely processed through our payment gateway. Orders will be processed upon successful payment confirmation. please ensure payment is made promptly to avoid delays in order processing. All transactions are processed in USD unless otherwise specified.
Billing and Invoicing
Upon successful payment, customers will receive an email confirmation. Invoices will include order details such as an itemized list of purchased products and the total amount paid. Invoices are automatically sent to the email address provided during checkout.
3D Secure (3DS) Technology
Implementing 3D Secure (3DS) technology elevates security standards, safeguarding transactions with an additional layer of protection. By integrating 3DS, we fortify online payments, mitigating risks associated with fraud and unauthorized access. This innovative solution enhances user confidence, assuring customers of a secure digital environment. With 3DS, sensitive data is encrypted and authenticated, thwarting potential threats and ensuring seamless transactions. Our commitment to providing this advanced security measure reflects our dedication to fostering trust and reliability in every interaction. Embracing 3DS technology not only enhances security but also enhances the overall experience, empowering users to transact with peace of mind.
Refund Policy
Refunds will be issued in accordance with our Refund Policy. To request a refund, please contact our customer support team with your order details.
Privacy and Security
We prioritize the protection of customer information and employ robust security measures. All payment transactions are encrypted to ensure secure transmission of data. We do not store credit card information on our website for added security.
Contact Us
If you have any questions or concerns regarding our Payment Policy, please feel free to contact us at [email protected] or call us at +94777977906. Our customer support team is available to assist you during business hours.
Mon – Sat: 8.00 am – 5.00pm
Sun: 8.00 am – 5.00 pm​